Refund policy
Extended Returns Policy – Nest Ever
At Nest Ever, we want you to feel completely confident when shopping with us. If for any reason you’re not satisfied with your purchase, we offer a 28-day return policy from the date you receive your order. Partial returns are also accepted.
1. How to Return
You must return the item(s) within 28 days of receiving your full order. Please ensure you include your order number inside the package for quicker processing.
Please send your return to:
Nest Ever
77 Audley Gardens
Loughton, Essex
IG10 2EW
United Kingdom
2. Product Condition
You may try the product just as you would in a physical store. When returning, please make sure:
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All original tags are attached
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The product is in its original, undamaged packaging
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There are no signs of wear, washing, or use
If a returned item is incomplete, damaged, washed, or shows any visible signs of use, a deduction may be made from your refund. The amount of this value reduction will be determined by Nest Ever.
3. Excluded Items
Please note that certain items cannot be returned due to hygiene reasons. This includes sealed items that have been opened, such as baby carriers that show clear signs of use or products no longer in hygienic condition.
4. Return Shipping Costs
Return postage costs are not covered by Nest Ever. We recommend using a trackable shipping service for your return to ensure safe and timely delivery.
For any questions, feel free to contact us at support@nestever.co.uk – we're here to help 💛